FAQ'S

I EMAILED CUSTOMER SUPPORT. WHEN WILL I GET A RESPONSE?

We do everything within our power to answer your questions within 24 hours, Monday through Friday except Holidays.

CAN I USE MULTIPLE COUPON CODES ON MY ORDER?

No. We cannot accept more than one coupon code per order. 

WHAT HAPPENS IF MY PACKAGE IS LOST OR STOLEN?

We are not responsible for lost packages. We will do our best to work with the shipping carrier to locate your package, but once it leaves our hands, we are not responsible for replacing it.

WHAT IS YOUR RETURN POLICY?

Unworn, in stock shoes can be returned for a refund with an $7 shipping fee (US orders only). Original shipping fees are nonrefundable. You have 30 days from the shipping date to complete a return. 

FINAL SALE Marked items are not returnable.