SHIPPING + DELIVERY

DOMESTIC SHIPPING

 

  • Orders typically ship within 2 business days from our warehouse, pending availability and credit verification. Customer Service will contact you via email if there are any issues with your order.
  • Orders placed Monday – Friday (except for Holidays) before 12 p.m PST will begin processing within 24 hrs. Orders placed after 12 p.m. PST will be processed on the next business day.
  • Orders paced on Friday after 12 p.m PST or over the weekend will begin processing on the following Monday.
  • We do not ship on the weekend or holidays.
  • Please note, during Holidays and promotional events processing times may increase due to demand.
  • Please make sure that your order is shipping to a secure location, as once a package has been delivered to the correct location we cannot be responsible for lost or stolen packages.
  • Once your order ships, please allow 5-7 business days for delivery as shipping times vary. Need your purchase in a hurry? We also offer express shipping (3 Day EXPRESS) for an additional fee of $25.
  • Please note that items are not guaranteed in stock due to orders being filled from multiple locations. If we are unable to complete your order, you will be notified via email within 2 business days.

 

How much does shipping cost in the US?

We offer FREE GROUND SHIPPING on all orders over $150!
If you need your item(s) sooner, please select the expedited shipping option (for US customers only).

How fast is your shipping?

We offer FREE ground shipping on all orders over $150. Depending on where you are located, it can take anywhere from 5-7 business days on all in stock items.  If your order includes a preorder item, then it will obviously take longer.

How long does it take to ship Pre-orders?

Items that are MADE-TO-ORDER will arrive in 4-6 weeks. Orders placed on weekdays will be added to our next order with the shoemakers.

If you have any questions about the arrival of your item, please contact hello@Fridadiaz.com

Do you offer expedited shipping?

Yes! You can select expedited shipping for $25 at checkout. This method takes 3-4 business days for in stock items only!. Made-to-order items are excluded from express shipping. 

Do you have alternative shipping methods to ground and overnight?

We currently only offer two shipping methods through Ground and 2-day. If neither of these methods work for you, please contact us to discuss alternatives.

Do you ship internationally?

No, for the moment we do not ship internationally.